:root{--primary: #5B68F4;--primary-hover: #4B58E3;--primary-light: #EEF2FF;--secondary: #10B981;--secondary-hover: #0D9668;--success: #10B981;--success-light: #D1FAE5;--warning: #F59E0B;--warning-light: #FEF3C7;--error: #EF4444;--error-light: #FEE2E2;--info: #3B82F6;--info-light: #DBEAFE;--background: #F8F9FC;--surface: #FFFFFF;--surface-hover: #F9FAFB;--text-primary: #1F2937;--text-secondary: #6B7280;--text-tertiary: #9CA3AF;--text-inverse: #FFFFFF;--channel-website: #5B68F4;--channel-telegram: #0088CC;--channel-whatsapp: #25D366;--channel-vk: #0077FF;--channel-instagram: linear-gradient(45deg, #F58529, #DD2A7B, #8134AF);--channel-email: #EA4335;--channel-phone: #34A853;--status-active: #10B981;--status-waiting: #F59E0B;--status-closed: #6B7280;--status-missed: #EF4444;--border-light: #E5E7EB;--border-default: #D1D5DB;--border-medium: #B8C0CC;--shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, .05);--shadow-md: 0 1px 3px 0 rgba(0, 0, 0, .1), 0 1px 2px -1px rgba(0, 0, 0, .1);--shadow-lg: 0 4px 6px -1px rgba(0, 0, 0, .1), 0 2px 4px -2px rgba(0, 0, 0, .1);--shadow-xl: 0 10px 15px -3px rgba(0, 0, 0, .1), 0 4px 6px -4px rgba(0, 0, 0, .1);--shadow-modal: 0 20px 25px -5px rgba(0, 0, 0, .1), 0 8px 10px -6px rgba(0, 0, 0, .1);--spacing-xs: 4px;--spacing-sm: 8px;--spacing-md: 12px;--spacing-lg: 16px;--spacing-xl: 24px;--spacing-2xl: 32px;--radius-sm: 6px;--radius-md: 8px;--radius-lg: 12px;--radius-xl: 16px;--radius-full: 9999px;--font-family: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--font-size-xs: 11px;--font-size-sm: 12px;--font-size-base: 14px;--font-size-lg: 16px;--font-size-xl: 18px;--font-size-2xl: 24px;--sidebar-width: 240px;--sidebar-collapsed: 72px;--topbar-height: 64px;--chat-list-width: 320px;--client-info-width: 360px;--transition-fast: .15s ease-in-out;--transition-base: .2s ease-in-out;--transition-slow: .3s ease-in-out}[data-theme=dark]{--background: #0B0E14;--surface: #161B22;--surface-hover: #1C2128;--text-primary: #E6EDF3;--text-secondary: #8B949E;--text-tertiary: #6E7681;--border-light: #30363D;--border-default: #484F58;--border-medium: #5B6470;--primary-light: rgba(91, 104, 244, .1);--primary-border: rgba(91, 104, 244, .2);--shadow-sm: 0 1px 0 rgba(0, 0, 0, .4);--shadow-md: 0 4px 12px rgba(0, 0, 0, .5);--shadow-lg: 0 8px 24px rgba(0, 0, 0, .6);--success-light: rgba(16, 185, 129, .1);--error-light: rgba(239, 68, 68, .1);--warning-light: rgba(245, 158, 11, .1);--info-light: rgba(59, 130, 246, .1)}[data-theme=dark]{color-scheme:dark}[data-theme=dark] select,[data-theme=dark] input,[data-theme=dark] textarea{background-color:#1e293b!important;color:#f8fafc!important;border-color:#334155!important}[data-theme=dark] select option{background-color:#1e293b;color:#f8fafc}[data-theme=dark] .sidebar{background-color:#0f172a;border-right-color:#1e293b}[data-theme=dark] .topbar{background-color:#0f172acc;border-bottom-color:#1e293b}[data-density=compact]{--spacing-sm: 6px;--spacing-md: 8px;--spacing-lg: 10px;--spacing-xl: 14px;--spacing-2xl: 20px;--font-size-base: 13px;--topbar-height: 52px;--sidebar-width: 210px}[data-density=compact] .card-header{padding:8px 12px}[data-density=compact] .card-body{padding:12px}[data-density=compact] .btn-md{height:32px;padding:0 12px;font-size:13px}[data-density=compact] .input{height:32px;padding:0 10px;font-size:13px}[data-density=compact] .sidebar-nav-link{padding:6px 12px;margin:1px 8px;font-size:13px}[data-density=compact] .sidebar-nav-link svg{width:18px;height:18px}[data-density=compact] .topbar{height:52px}[data-density=compact] .status-dot{width:8px;height:8px}[data-density=compact] .page-header{margin-bottom:20px!important}[data-density=compact] .page-title{font-size:20px!important}[data-theme=dark] ::-webkit-scrollbar-thumb{background:var(--border-default)}[data-theme=dark] ::-webkit-scrollbar-thumb:hover{background:var(--text-tertiary)}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{font-size:14px;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;min-height:100%;background-color:var(--background)}body{font-family:var(--font-family);font-size:var(--font-size-base);line-height:1.5;color:var(--text-primary);background-color:var(--background);min-height:100%;margin:0}#root{min-height:100vh}a{color:var(--primary);text-decoration:none}a:hover{text-decoration:underline}button{font-family:inherit;cursor:pointer}input,textarea,select{font-family:inherit;font-size:inherit}img{max-width:100%;height:auto}.flex{display:flex}.flex-col{flex-direction:column}.items-center{align-items:center}.justify-between{justify-content:space-between}.justify-center{justify-content:center}.gap-xs{gap:var(--spacing-xs)}.gap-sm{gap:var(--spacing-sm)}.gap-md{gap:var(--spacing-md)}.gap-lg{gap:var(--spacing-lg)}.gap-xl{gap:var(--spacing-xl)}.w-full{width:100%}.h-full{height:100%}.text-center{text-align:center}.text-right{text-align:right}.font-medium{font-weight:500}.font-semibold{font-weight:600}.font-bold{font-weight:700}.text-xs{font-size:var(--font-size-xs)}.text-sm{font-size:var(--font-size-sm)}.text-base{font-size:var(--font-size-base)}.text-lg{font-size:var(--font-size-lg)}.text-xl{font-size:var(--font-size-xl)}.text-2xl{font-size:var(--font-size-2xl)}.text-primary{color:var(--text-primary)}.text-secondary{color:var(--text-secondary)}.text-success{color:var(--success)}.text-warning{color:var(--warning)}.text-error{color:var(--error)}.bg-surface{background-color:var(--surface)}.bg-background{background-color:var(--background)}.bg-primary{background-color:var(--primary)}.bg-success-light{background-color:var(--success-light)}.bg-warning-light{background-color:var(--warning-light)}.bg-error-light{background-color:var(--error-light)}.rounded-sm{border-radius:var(--radius-sm)}.rounded-md{border-radius:var(--radius-md)}.rounded-lg{border-radius:var(--radius-lg)}.rounded-full{border-radius:var(--radius-full)}.shadow-sm{box-shadow:var(--shadow-sm)}.shadow-md{box-shadow:var(--shadow-md)}.shadow-lg{box-shadow:var(--shadow-lg)}.shadow-modal{box-shadow:var(--shadow-modal)}.overflow-hidden{overflow:hidden}.overflow-auto{overflow:auto}.truncate{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border-default);border-radius:var(--radius-full)}::-webkit-scrollbar-thumb:hover{background:var(--text-tertiary)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;height:40px;padding:0 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.btn-icon{width:18px;height:18px}.btn-primary{background-color:var(--primary);color:var(--text-inverse)}.btn-primary:hover:not(:disabled){background-color:var(--primary-hover)}.btn-secondary{background-color:var(--surface);color:var(--text-primary);border-color:var(--border-default)}.btn-secondary:hover:not(:disabled){background-color:var(--surface-hover);border-color:var(--text-tertiary)}.btn-warning{background-color:var(--warning-light);color:#b45309;border-color:#f59e0b59}.btn-warning:hover:not(:disabled){background-color:#fef3c7;border-color:var(--warning)}.btn-success{background-color:var(--success);color:var(--text-inverse)}.btn-success:hover:not(:disabled){background-color:var(--secondary-hover)}.btn-danger{background-color:var(--error);color:var(--text-inverse)}.btn-danger:hover:not(:disabled){background-color:#dc2626}.btn-ghost{background-color:transparent;color:var(--text-secondary)}.btn-ghost:hover:not(:disabled){background-color:var(--surface-hover);color:var(--text-primary)}.btn-link{background-color:transparent;color:var(--primary);padding:0;height:auto;min-height:0;border-color:transparent}.btn-link:hover:not(:disabled){text-decoration:underline}.btn-full{width:100%}.quick-actions{display:flex;flex-direction:column;gap:10px}.quick-actions .btn,.btn.btn-align-start{justify-content:flex-start}.btn-disabled{opacity:.5;cursor:not-allowed}.input-wrapper{position:relative;display:flex;align-items:center}.input-icon{position:absolute;left:var(--spacing-md);color:var(--text-tertiary);pointer-events:none}.input-icon+input{padding-left:40px}.input{width:100%;height:40px;padding:0 var(--spacing-md);font-size:var(--font-size-base);color:var(--text-primary);background-color:var(--surface);border:1px solid var(--border-default);border-radius:var(--radius-md);outline:none;transition:all var(--transition-base)}.input:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-light)}.input::placeholder{color:var(--text-tertiary)}.input:disabled{background-color:var(--surface-hover);cursor:not-allowed}.input-error{border-color:var(--error)}.input-error:focus{box-shadow:0 0 0 3px var(--error-light)}.input-sm{height:32px;padding:0 var(--spacing-sm);font-size:var(--font-size-sm)}.input-lg{height:48px;padding:0 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.dropdown-menu{opacity:1;visibility:visible;transform:translateY(0)}@media(max-width:768px){.dropdown-menu{position:fixed!important;inset:auto 0 0!important;width:100%!important;min-width:100%!important;border-radius:var(--radius-xl) var(--radius-xl) 0 0!important;margin-top:0!important;max-height:80vh;overflow-y:auto;box-shadow:0 -8px 32px #00000026!important;transform:translateY(100%)!important;transition:transform var(--transition-base)!important}.dropdown.open .dropdown-menu{transform:translateY(0)!important}}.notification-actions{margin-top:8px;display:flex;gap:8px}@media(max-width:768px){.dropdown-menu{position:fixed;inset:auto 0 0!important;width:100%!important;min-width:100%!important;border-radius:var(--radius-xl) var(--radius-xl) 0 0!important;margin-top:0;max-height:80vh;overflow-y:auto;box-shadow:0 -4px 20px #00000026}.dropdown.open .dropdown-menu{transform:translateY(0)}}.notification-item{display:flex;gap:var(--spacing-md);padding:var(--spacing-md) var(--spacing-lg);border-bottom:1px solid var(--border-light);transition:background-color var(--transition-fast)}.notification-icon{width:36px;height:36px;border-radius:50%;background:var(--surface);border:1px solid var(--border-light);display:flex;align-items:center;justify-content:center;font-size:18px;flex-shrink:0}.notification-content{flex:1}.notification-actions{margin-top:8px}.dropdown-item{display:flex;align-items:center;gap:var(--spacing-sm);padding:var(--spacing-sm) var(--spacing-md);font-size:var(--font-size-base);color:var(--text-primary);cursor:pointer;transition:background-color var(--transition-fast)}.dropdown-item:hover{background-color:var(--surface-hover)}.dropdown-item.danger{color:var(--error)}.dropdown-divider{height:1px;margin:var(--spacing-sm) 0;background-color:var(--border-light)}.modal-overlay{position:fixed;inset:0;background-color:#0006;display:flex;align-items:center;justify-content:center;padding:var(--spacing-xl);z-index:1000;opacity:0;visibility:hidden;transition:all var(--transition-base)}.modal-overlay.open{opacity:1;visibility:visible}.modal{background-color:var(--surface);border-radius:var(--radius-xl);box-shadow:var(--shadow-modal);max-height:calc(100vh - 64px);overflow:hidden;display:flex;flex-direction:column;transform:scale(.95);transition:transform var(--transition-base)}.modal-overlay.open .modal{transform:scale(1)}.modal-sm{width:100%;max-width:400px}.modal-md{width:100%;max-width:560px}.modal-lg{width:100%;max-width:800px}.modal-xl{width:100%;max-width:1000px}.modal-full{width:calc(100vw - 64px);height:calc(100vh - 64px);max-width:none}.modal-header{display:flex;align-items:center;justify-content:space-between;padding:var(--spacing-lg) var(--spacing-xl);border-bottom:1px solid var(--border-light);flex-shrink:0}@media(max-width:768px){.modal-overlay{padding:12px}.modal{width:100%!important;max-height:calc(100vh - 24px)!important;border-radius:var(--radius-lg)}.modal-header,.modal-body,.modal-footer{padding:16px}}.modal-title{font-size:var(--font-size-lg);font-weight:600;color:var(--text-primary);margin:0}.modal-close{display:flex;align-items:center;justify-content:center;width:32px;height:32px;border:none;background:none;color:var(--text-secondary);border-radius:var(--radius-md);cursor:pointer;transition:all var(--transition-fast)}.modal-close:hover{background-color:var(--surface-hover);color:var(--text-primary)}.modal-body{padding:var(--spacing-xl);overflow-y:auto;flex:1}.modal-footer{display:flex;align-items:center;justify-content:flex-end;gap:var(--spacing-md);padding:var(--spacing-lg) var(--spacing-xl);border-top:1px solid var(--border-light)}.toast-container{position:fixed;top:var(--spacing-lg);right:var(--spacing-lg);z-index:2000;display:flex;flex-direction:column;gap:var(--spacing-sm)}.toast{display:flex;align-items:center;gap:var(--spacing-md);padding:var(--spacing-md) var(--spacing-lg);background-color:var(--surface);border-radius:var(--radius-md);box-shadow:var(--shadow-lg);min-width:300px;max-width:450px;animation:toast-slide-in .3s ease-out}@keyframes toast-slide-in{0%{transform:translate(100%);opacity:0}to{transform:translate(0);opacity:1}}.toast-hide{animation:toast-slide-out .3s ease-in forwards}@keyframes toast-slide-out{0%{transform:translate(0);opacity:1}to{transform:translate(100%);opacity:0}}.toast-icon{flex-shrink:0}.toast-content{flex:1}.toast-title{font-weight:600;color:var(--text-primary)}.toast-message{font-size:var(--font-size-sm);color:var(--text-secondary)}.toast-close{flex-shrink:0;display:flex;align-items:center;justify-content:center;width:24px;height:24px;border:none;background:none;color:var(--text-tertiary);cursor:pointer;border-radius:var(--radius-sm)}.toast-close:hover{background-color:var(--surface-hover)}.toast-success .toast-icon{color:var(--success)}.toast-error .toast-icon{color:var(--error)}.toast-warning .toast-icon{color:var(--warning)}.toast-info .toast-icon{color:var(--info)}.skeleton{background:linear-gradient(90deg,var(--surface-hover) 25%,var(--border-light) 50%,var(--surface-hover) 75%);background-size:200% 100%;animation:skeleton-loading 1.5s infinite;border-radius:var(--radius-md)}@keyframes skeleton-loading{0%{background-position:200% 0}to{background-position:-200% 0}}.skeleton-text{height:14px;margin-bottom:var(--spacing-sm)}.skeleton-text:last-child{margin-bottom:0;width:60%}.skeleton-avatar{width:40px;height:40px;border-radius:50%}.skeleton-card{height:120px}.skeleton-title{width:40%;height:20px;margin-bottom:var(--spacing-md)}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:var(--spacing-2xl);text-align:center}.empty-state-icon{width:80px;height:80px;color:var(--text-tertiary);margin-bottom:var(--spacing-lg)}.empty-state-title{font-size:var(--font-size-lg);font-weight:600;color:var(--text-primary);margin-bottom:var(--spacing-sm)}.empty-state-description{font-size:var(--font-size-base);color:var(--text-secondary);max-width:400px;margin-bottom:var(--spacing-xl)}.channel-icon{display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;border-radius:var(--radius-sm);color:#fff;font-size:12px;font-weight:600}.channel-website{background-color:var(--channel-website)}.channel-telegram{background-color:var(--channel-telegram)}.channel-whatsapp{background-color:var(--channel-whatsapp)}.channel-vk{background-color:var(--channel-vk)}.channel-email{background-color:var(--channel-email)}.channel-phone{background-color:var(--channel-phone)}.channel-instagram{background:var(--channel-instagram)}.status-dot{display:inline-block;width:8px;height:8px;border-radius:50%;flex-shrink:0}.status-active{background-color:var(--status-active)}.status-waiting{background-color:var(--status-waiting)}.status-closed{background-color:var(--status-closed)}.status-missed{background-color:var(--status-missed)}.app-container{display:flex;min-height:100vh;background-color:var(--background)}.main-content{flex:1;display:flex;flex-direction:column;margin-left:0;transition:margin-left 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